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HelpDeskSamurai
Tales of the Help Desk Samurai
by HelpDeskSamurai (IT Operations Manager)
 
Why Being Effective Is Better Than Being Efficient
The numbers don't matter if you're using the wrong measurements in the first place.
Posted 7/29/2008 / Comments (6)
Confessions of an Efficiency Freak
If striving to be efficient is wrong, I don't wanna be right.
Posted 7/15/2008 / Comments (8)
Ghosts in the Machine - Musings of the Samurai
Shinto isn't just for rivers, rocks, and trees.
Posted 6/30/2008 / Comments (6)
A World Without Bill Gates
Attention everyone, BillG has left the building.
Posted 6/30/2008 / Comments (4)
"You're Being An Idiot!", And Other Important Things To Say To Your Co-workers.
If you can't be straightforward, you should be asking yourself why.
Posted 6/18/2008 / Comments (12)
Strange Juxtapositions In News Headlines
Coming to you live from the valley of sleep deprivation
Posted 6/3/2008
MacBook Air Has a Sharp Edge? Big Deal.
The world of personal computing is fraught with physical danger.
Posted 5/28/2008 / Comments (8)
The Sky Is Falling, The Sky Is Falling!
Keeping your cool when confronted with a panicked, sweaty, shouting person inside your cubicle.
Posted 5/27/2008 / Comments (6)
Microsoft to Support ODF and PDF in Office 2007
Feedback works, apparently.
Posted 5/22/2008 / Comments (1)
Brothers and Sisters, Do You Feel What I'm Sayin'?
Let me take a moment to testify...
Posted 5/21/2008 / Comments (17)
Let Me Take It Before the Council: Accessing the Collective Brainpower of a Hundred Powerful IT...
It's not what you know, it's what who you know knows.
Posted 5/19/2008 / Comments (3)
When Is a Job Description Not a Job Description?
I know we didn't list "Elephant trainer" on the official job requirements, but...
Posted 4/10/2008 / Comments (5)
Resumes, Lying, and That Uncomfortable Silence
The door leading out is right over there.
Posted 4/8/2008 / Comments (16)
But We Never Thought They'd Come Down the Chimney!
We're safe now. Everyone relax. We've got all the entrances covered, right?
Posted 3/26/2008 / Comments (2)
If We Treated Accounting Like We Treat IT
Random thoughts...
Posted 3/13/2008 / Comments (5)
Tales of the HDS Chapter IV - A New Direction
When we last joined our hero...
Posted 3/5/2008 / Comments (3)
Wow, Thank You Again ITToolbox Community, and Congratulations to All the Winners.
What comes after flabbergasted?
Posted 2/20/2008 / Comments (4)
Thank You, ITToolbox Community!
I'm thunderstruck, dumbfounded, and downright flabbergasted!
Posted 2/11/2008 / Comments (4)
The Help Desk Samurai's 3 Rules of Managing People
Yep, just 3. I know, I know, how am I possibly going to stretch that into 15 chapters for a new book?
Posted 1/3/2008 / Comments (3)
Jingle Bells and Spyware
What an innocuous little attachment...BritneySpears.jpg.exe...what could possibly happen?
Posted 12/28/2007 / Comments (1)
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Join an offbeat IT Operations Manager as he relentlessly pontificates on IT management, best practices in IT Operations, and the...more
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Recent Comments

Payton Byrd"Interesting as my professors taught us that..."
Why Being Effective Is Better Than Being...
HelpDeskSamurai"@kanchans That's a great point about..."
Confessions of an Efficiency Freak
DaMacD"I do believe there is something within them!! ..."
Ghosts in the Machine - Musings of the Samurai
comment" Sounds like a great plot for an alternate..."
A World Without Bill Gates
comment" I am using . There are some missing features..."
Tools of the Samurai: Getting Things Done
More Recent Comments...
 
 

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