While at lunch with a good friend and senior executive, we were discussing the trends in hardware and software startups. His recent company was developing a new high performance server with the quintessential secret sauce; however after four years they closed the doors. Unable to gain market traction with a product which actually worked was a big frustration. His primary reason for the startup’s failure was the lack of acceptance of new vendors by Fortune 2000 customers. Assuming that the product worked and market entry was the issue, the discussion centered on the consolidation of the software, server and storage markets. This begged the question “Are we seeing the end of independent technology companies in enterprise software and hardware markets for the foreseeable future?”
In the enterprise storage market, EMC, NetApp and IBM own the market with 70%+ share between them. Of the 185 storage companies which were founded and funded in 2000, only a handful survived. BlueArc, 3Par, and Lefthand are most likely the most successful of the bunch. BlueArc and 3Par are slugging it out for scraps. Lefthand had a decent exit via M&A recently. When it comes to electronically stored information (ESI), Fortune customers are under increasing pressure store and produce ESI for compliance and litigation purposes. Who wants to be unable to retrieve compliance or litigation information with the excuse that their startup storage vendor’s equipment malfunctioned? Can we say career ending sanctions, fines and potential jail time for spoliation? The bar is extremely high these days for storage vendors and getting higher with the changing Federal Rules of Civil Procedure regarding ESI storage and production.
In the server world, HP, Dell and IBM control the market. Fabric7 tried to break into the enterprise server market with little to show for it other than a large venture capital loss. Egenera is battling it out but has shifted to a software strategy. With the huge capital expense associated with custom server development and the strategy shift to software, the jury is still out if they will success or failure with a bifurcated hardware/software strategy. Again, the feedback from the Fortune 2000 customer is that they want few vendors to manage not more vendors.
Enterprise software world has also been shrinking with Oracle, IBM and SAP the dominate players. Salesforce.com has been a star from a marketing perspective; but the financials are less than stellar with the SaaS model. The complexity of large enterprise applications is a huge headache. The need of significant customization to meet most business demands is expensive, as well as a significant lock-in strategy which impedes new software entrants. Adding multiple enterprise applications increases staffing needs, customization costs, integration expense and management challenges. There is little incentive for a CIO to deploy more than one enterprise application.
There is a finite customer set of enterprise level software and hardware customers (see “Are there Plenty of Fish in the Sea?” - The Abundance or Scarcity of Startups market targets). CIO want solutions, not point products, which is repeated in every edition of CIO magazine. Established vendors like HP, IBM and EMC offer customers security and safety, as well as products and solutions. Market maturity and consolidation in the software and hardware markets have limited exit options and reduced returns for venture capitalists and startups. Startups with a excellent product will still likely have the potential of a M&A exit with one of the big boys; but, the number of IPO exits in enterprise software and hardware will likely be much lower than the proceeding decade. At the macro level, the historic technology investment profile of Silicon Valley has changed and we are watching the demise of new independent hardware and software companies.
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